I just experienced a Terrible expertise having a customer care agent named Kathy. She refused to apply my free of charge spins and I deposit daily. I’m able to disable my account over how I used to be just dealt with.

Even so, excessive processing instances were observed without having further more correspondence over the permitted withdrawal. The player stopped responding to our queries and comments, so we needed to reject the criticism.

Alright my final evaluation, promise casino guru. Immediately after enjoying as a result of about 10k I have a give a significant thumbs down on Ducky. I received at first but like others have explained, they must have distinct betting profiles in which you acquire much less. Now I am finding hardly any epic or buffalo wins in excess of thousands of spins. And if you do get, When you've got employed any kind of promotion, you either have insane specifications or even a limit on what you actually win. Working example, I was on their own 'major winners' banner on their household web site four situations with wins from $five.5k to $eight.5k. Simply how much did I basically withdraw from These $23k+ major wins? Almost nothing. One operate I had more than $5k but was limited to a max payout of $750 on account of a marketing. A further I had above 10k but was restricted to a $2500 payout.

At this stage, I’m certain This really is nothing but a fraud and they only fork out gamers out which make general public problems so they can get much more players to join. I really should’ve come to CasinoGuru very first. A troublesome and expensive lesson to learn. Don’t squander your time and efforts using this type of spot.

As requested by DuckyLuck Casino, hers is my username for your casino : 401luv. I am looking ahead to updating Everybody with the process and ideally building this a person really good overview and searching forward to having again to participating in to the casino as soon as it's set up the casino will honor winnings/payout.

I are 100% verified and I have been given just one wire, so you do have the right financial institution information and facts. That one particular wire arrived in one day. I happen to be instructed that A different $500 was wired previous 7 days which early morning I was instructed it was wired currently - and that is it?

Update twelve/11/2023- Received email stating there was a difficulty following my funds had been batched and they have been putting the resources back again on to my account And that i could endeavor to withdrawal once more and that if I utilized bitcoin It will be processed right away so I made a decision to do bitcoin waiting to determine it resources are releases right now or tomorrow just a lot more operate close to

I was necessary the payout on two/20 , and uploaded the paperwork on precisely the same day ,though the reaction I received first time is 2/24, they request me for my bank card pics , I was uploaded the same day also, and yesterday I bought reaction they say they nonetheless missing the files, at enough time soon after I uploaded the doc, I asking the customer service , they respond to me the files was get and asking to attend , how come yesterday I obtained the email showing however missing ? ——————- update ———————

Rip-off! They owe me $250 and must have issued a Examine weeks in the past. They requested a variety of documentation from a utility Monthly bill to the front and back of my driver's license and also the bank card I produced deposits with.

Thank you for sending as part of your paperwork for verification. Sad to say, we could not accept your Invoice as proof of tackle. Please send an alternate bill or bank assertion. We also involve photos from the cards used to deposit, ending in 0949 and 8827.

Our group is applying steps to manage enhanced volumes extra proficiently, making certain timely and accurate verifications relocating ahead.

The participant had criticized the casino's fast deposit method in comparison to the withdrawal system. Even with our initiatives to assist and increase the timer for reaction, the participant did not reply to our inquiries. Therefore, we had been not able to analyze even more and had to reject the grievance.

Howdy sammy1126. duckystar Thank you for the remarks. On reviewing your account, we do see that you are still bonus eligible. We found that you choose to experienced some problems professing bonuses, but, we do demonstrate that you will be capable to redeem bonuses.

The player's withdrawal is delayed for over two months. Participant stopped responding to our dilemma hence the complaint was rejected.